jilievobd Privacy
Policy

jilievobd is an online casino platform serving players in Bangladesh. As part of operating this platform, we collect certain personal information from our users. This is necessary to create and manage accounts, process payments in BDT, verify player identity, and comply with applicable regulations.

We are committed to handling your personal data responsibly. We collect only what we genuinely need, we store it securely, we never sell it to third parties, and we give you meaningful control over your own information. This Privacy Policy is written in plain language — not legal jargon — because we want every jilievobd player to actually understand it.

This policy should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which contain additional information relevant to your use of jilievobd.

jilievobd collects two categories of personal data: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Mobile phone number linked to your bKash, Nagad, or Rocket wallet
• Account login credentials (username and password — stored in encrypted form)
• Identity documents submitted during KYC verification (national ID, passport, or similar)
• Any information you share when contacting jilievobd support

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited on jilievobd.co and time spent on each page
• Games played, bet amounts, and session duration
• Deposit and withdrawal transaction records
• Cookie and session data (see Section 6)

jilievobd collects personal data through the following channels:

• Registration form: When you create a jilievobd account, you provide your name, mobile number, and date of birth directly.
• KYC verification: When you submit identity documents to verify your account, those documents are processed and stored securely.
• Payment processing: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, transaction data is recorded by jilievobd and the payment provider.
• Platform activity: Your game sessions, bet history, and navigation behaviour on jilievobd.co are logged automatically.
• Cookies and tracking technologies: jilievobd uses cookies to maintain your session and improve platform performance. See Section 6 for full details.
• Support interactions: If you contact jilievobd via live chat or email, the content of those conversations is stored for quality assurance and dispute resolution.

We do not purchase personal data from third-party data brokers or marketing lists. All data held by jilievobd comes directly from your interactions with the platform.

jilievobd uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without your explicit consent.

• Account management: To create, maintain, and secure your jilievobd account, including login authentication and password recovery.
• Age and identity verification: To confirm that you meet the minimum age requirement of 18 years and that your identity matches your account details.
• Payment processing: To process deposits and withdrawals in BDT via your registered mobile wallet. Transaction records are maintained for financial compliance.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access on jilievobd.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform improvement: To analyse how players use jilievobd and identify areas where the platform can be improved.
• Responsible gaming: To monitor gaming behaviour and identify players who may need support, in line with our Responsible Gaming commitments.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.

jilievobd does not sell, rent, or trade your personal data to any third party. Full stop. However, there are limited circumstances where we share data with trusted partners in order to operate the platform:

• Payment providers: bKash, Nagad, and Rocket receive the minimum transaction data required to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle that data.
• Identity verification services: If we use a third-party KYC provider to verify your identity documents, that provider receives only the documents necessary for verification and is contractually bound to handle them securely.
• Technology and hosting providers: jilievobd uses third-party infrastructure for hosting, security, and platform operations. These providers access data only as necessary to deliver their services and are bound by strict data processing agreements.
• Legal and regulatory authorities: jilievobd may be required to disclose personal data to law enforcement, regulatory bodies, or courts if required by applicable law. We will only do so when legally obligated and will notify you where permitted.

All third parties who receive data from jilievobd are required to handle it in accordance with applicable data protection standards. We do not allow them to use your data for their own marketing or commercial purposes.

jilievobd uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. A cookie is a small text file stored on your device when you visit jilievobd.co.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and maintain your account state. You cannot opt out of essential cookies without stopping use of jilievobd.
• Analytics cookies: Help us understand which pages are visited most, how long players stay, and where they encounter problems. This data is aggregated and anonymised — it does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and suspicious login attempts on jilievobd.
• Preference cookies: Remember your settings and preferences, such as language or display options, so you don't have to reset them every visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jilievobd, but some features may work less smoothly. jilievobd does not use cookies to serve third-party advertising.

Protecting your personal data is a core responsibility at jilievobd. We implement industry-standard technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of your data.

• All data transmitted between your device and jilievobd.co is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing — jilievobd staff cannot see your password.
• Access to personal data within jilievobd is restricted to staff who genuinely need it to perform their role.
• Our systems are monitored continuously for suspicious activity and potential security incidents.
• Payment data is handled in accordance with the security requirements of our payment partners (bKash, Nagad, Rocket).

While we take every reasonable precaution, no online platform can guarantee absolute security. In the event of a data breach that affects your personal information, jilievobd will notify affected players promptly and take immediate steps to contain the incident.

jilievobd retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable law and our internal compliance obligations.

• Active accounts: Data is retained for the full duration of your account's existence on jilievobd.
• Closed accounts: Following account closure, jilievobd retains transaction records, identity verification documents, and account history for a minimum of five years to comply with anti-money laundering regulations.
• Support records: Chat logs and email correspondence are retained for up to two years after the last interaction.
• Analytics data: Anonymised usage data may be retained indefinitely as it cannot be linked back to any individual player.

Once the applicable retention period has passed, your personal data is securely deleted or anonymised. You may request early deletion of your data — see Section 9 for your rights.

As a jilievobd player, you have meaningful rights over your personal data. Here is what you can ask us to do:

jilievobd is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account on jilievobd, we will immediately close the account, delete all associated personal data, and forfeit any balance in accordance with our Terms and Conditions.

If you believe a minor has accessed jilievobd using your details or has created their own account, please contact our support team immediately at [email protected].

jilievobd may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your personal data, we will notify registered players via in-platform notification or email before the changes take effect. Your continued use of jilievobd after any update constitutes acceptance of the revised Privacy Policy.

We recommend checking this page periodically so you always know how jilievobd handles your data.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jilievobd handles your personal information, please get in touch with our support team. We're available 24/7 and respond in both Bengali and English.

Email: [email protected]
Live Chat: Available inside your jilievobd account dashboard.
FAQ: Visit our FAQ page for quick answers.